Shipping Policy

Free Shipping for Orders Over $50 in the USA!

  • We offer free Standard shipping to all orders with a total value over $50 that ship to a U.S. address. Orders with a total of less than $50 have a $6.00 shipping charge.

International Shipping Unavailable

  • At this point in time, we do not ship our products internationally. We do, however, ship to all U.S. states and territories, including APO/FPO addresses!

Handling Time

  • Standard handling time is 1-2 business days for all orders NOT placed using the “Buy with Prime” button.

Shipping Time

  • Standard shipping time is 2-5 business days for all orders NOT placed using the “Buy with Prime” button.
  • Orders placed using the “Buy with Prime” button will be shipped using Amazon’s Prime 2-Day shipping. To see their shipping times and benefits, follow this link: Amazon Prime Shipping

Returns

  • We have a 100% money-back or replacement warranty on all TOUGH-GRID products. To initiate a return for an order placed outside of the “Buy with Prime” option, email us at wecare@toughgrid.com.
  • For orders placed using the “Buy with Prime” button, Amazon’s return policy is used. You can view Amazon’s return policy here: Amazon Return Policy
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